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Privacy Policy

Privacy Policy

Our Commitment

Pin Si Kitchen Pte Ltd ('We', 'Our') are committed to protect your personal information in accordance to the Personal Data Protection Act 2012 (‘PDPA 2012’). This Privacy Policy describes how your Personal Data is collected, used, and shared when you visit our site or make a purchase.  

Purpose for Collection of Personal Data

Personal Data refers to information about you, from which you are identifiable, including but not limited to your name, address(es), email address, organization name, recipient name(s), contact number(s), bank account and credit card details.  Sharing of your Personal Data is completely voluntary.   This information includes your browser type, IP address, and the pages you visit. This information is collected for analysis and evaluation in order for us to improve our website, our applications, and the products and services which we provide. This information will not be used in association with your personal information.

The collection of your Personal Data will generally occur when you:

Browse our website

Use our service

Engage with us through social media 

Subscribe to our mailing list

Submit website feedback

Make a purchase or attempt to make a purchase through our site, mobile device, etc. 

Use of Personal Data

We use your Personal Data that we collect generally to facilitate orders placed through our site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations processed by us, and our related or affiliated co-operative and organisations for the purposes of facilitating your transactions with us, and to keep you informed updates, changes, developments relating to us, the scope of which may include but is not limited to:

  1. Administering and maintaining your account with us

  2. Communicate with you on matters relating to your account with us

  3. Send you alerts, promotional materials, offers and notices regarding our products and upcoming events via electronic newsletters, short message service, digital marketing platforms, and/or other forms of communications which may be of interest to you

  4. Aggregate information for internal reporting purposes (including research on trends or analytics) to improve our product and service offers to you

  5. Notifying you about important changes to this Privacy Policy, and to our policies or services which may affect you

  6. Responding to queries and feedback from you

  7. Enforcing our legal rights and remedies, and

  8. For such other purposes as permitted by applicable law or with your consent

Disclosure of Your Data

We may disclose your Personal Data to third party service providers, agents, and other organisations we have engaged for the purpose as described below. Any updates made to your Personal data with us may not be updated with our third party service providers, agents, and other organisations. You are required to liaise with them separately.

  1. Any affiliate, subsidiary or partner of Pin Si Kitchen Pte Ltd

  2. Our technology, marketing and logistics service providers

  3. Credit card and payment processing companies


We may use cookies, web beacons, tags, scripts, pixels, advertising identifiers, and similar technology ('Cookies') to collect anonymize information about your device on either an automated basis or passive basis when you browse our site. The information may include information about your web browser, IP address, time zone, individual web pages or products that you view, what websites or search terms referred you to our Site, and information about how you interact with our Site.

You may choose to disable, or not grant the Cookies permission; which may prevent you from taking full advantage of our site. For more information about cookies, and how to disable them, visit

Linked Sites

We may provide links to other sites, locally and overseas, (“Linked Sites”) that may be of relevance and interest to you. Although we will take every possible steps to protect your data, it has no control over, and are not responsible for the privacy practices or the content of such Linked Sites, and you hereby waive any claim against us with respect to the Linked Sites.


Our Site is not intended for individuals under the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use our site.

Access and Correction 

If you have an account with us, you may access or correct your personal information at any time by accessing your account on our website.  We reserve the right to charge a reasonable administrative fee in order to meet your request for access to personal data.


Retention of Personal Data

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

Withdrawal of Personal Data

You may withdraw your consent to provide Personal Data by submitting your request via email to the contact details below. Depending on your request, we may or may not be able to provide our service to you.

Contact Us

If you have questions about this Privacy Policy, please contact us 

By e-mail :

Via Telephone : +65 6758 8177

Updates to this Privacy Policy

We reserve the right to revise this Privacy Policy from time to time. The most current version of the Privacy Policy will govern our collection, use, and disclosure of your personal data. In the event of any changes to this Privacy Policy, we will post those changes here. You are encouraged to visit this Privacy Policy regularly.

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